ChronicCareIQ connects directly to your RingCentral phone system to automatically capture, document, and bill for every qualifying patient interaction. No manual logging. No missed revenue. Just new income from the care management work your staff does every day.
Your nurses and care coordinators spend hours every week on the phone with chronic care patients. Medication check-ins. Symptom reviews. Post-discharge follow-ups. Care plan coordination. Every one of those calls qualifies as a reimbursable care management activity under Medicare.
But here is what actually happens. The call ends, your staff moves on to the next patient, and the documentation never gets done. Or it gets done hours later from memory. Or the time gets rounded down. Or the call never gets matched to the right billing code.
The clinical work is happening. The reimbursement is not. That gap between the care your team delivers and the revenue your practice captures is costing you thousands every month.
ChronicCareIQ connects directly to your RingCentral phone system. When your care team makes or receives a qualifying patient call, the platform automatically captures the interaction, timestamps it, matches it to the correct patient record, and documents it as a reimbursable care management activity.
Your phone system
Automated care management
Your staff does not need to log anything. They do not need to switch between systems. They do not need to remember to document after the fact. The integration handles it.
Every qualifying inbound and outbound patient call through RingCentral is captured without manual intervention.
Call start time, end time, and duration are recorded automatically. Audit-defensible time tracking for every interaction.
Call activity is matched to the correct patient record automatically. No manual lookup. No mismatched documentation.
Qualifying interactions are documented with the appropriate care management billing codes, ready for claims generation.
The result: every qualifying phone interaction your team handles through RingCentral becomes a documented, billable care management event.
Phone-based care management activities qualify for reimbursement across multiple programs. ChronicCareIQ runs all seven from a single interface, each with its own billing codes, documentation requirements, and reimbursement pathways.
The foundation. 20+ minutes of non-face-to-face care coordination per month for patients with two or more chronic conditions.
Connected devices capture vitals between visits. Your care team reviews the data, intervenes when needed, and bills for the monitoring and management time.
Extends remote monitoring beyond vital signs. Captures revenue from patient populations that do not qualify for RPM.
For patients with a single high-risk chronic condition requiring focused management.
Captures revenue during the critical 30-day window after hospital discharge.
Integrates behavioral health screening and management into primary care workflows.
CMS's newest care management program. Monthly per-patient payments for longitudinal primary care management.
ChronicCareIQ connects to your RingCentral phone system and your EHR. Patient data and phone activity flow into the platform automatically.
Your care team enrolls eligible patients in care programs.
The ChronicCareIQ platform automatically tracks reimbursable care activities, time-stamped and audit-defensible.
ChronicCareIQ generates claims for reimbursement.
in reimbursements generated across all practices
reduction in all-cause hospitalizations
hours of staff activities documented for billing
patients enrolled and managed through the platform
These are not projections. They are results from practices that connected their systems to ChronicCareIQ and started billing for the care management work they were already doing.
"ChronicCareIQ has been instrumental in keeping our Medicare patients out of the hospital. Early intervention and continuous monitoring allow us to address issues before they escalate."
Woodside Medical
"ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations."
Salma Mazhar MD PA Primary Care Clinic
"From an efficiency standpoint, ChronicCareIQ has been instrumental in optimizing patient communications, which has significantly eased the workload on our front desk staff. They are some of the biggest advocates for the system."
Chesapeake & Washington Heart Care
"ChronicCareIQ has not only streamlined our processes but also brought us closer to our patients. The ability to quickly respond to patient needs, sometimes even preemptively, has been a game-changer."
Director of Remote Care Management, ARcare
"You need to make sure your vendor-partner understands all the nuances of chronic care management. ChronicCareIQ is just leaps and bounds above the rest."
Advanced Medical Care
"This care management revenue is a great offset to the Medicare cuts. We've also ramped up our CCM, TCM, and RPM initiatives all on a single platform."
MedCorps Asthma & Pulmonary Specialists
ChronicCareIQ integrates directly with your RingCentral phone system. Qualifying patient calls are captured, timestamped, and documented automatically. Most practices are up and running within weeks.
No. Your team keeps using RingCentral exactly as they do today. ChronicCareIQ works in the background, capturing qualifying interactions and handling documentation without changing your existing workflow.
Most practices start with their existing clinical team. ChronicCareIQ automates the documentation and time tracking that typically requires dedicated staff. As your program scales, the revenue generated more than covers any additional team members you choose to add.
ChronicCareIQ supports 30+ billing codes across all seven care management programs. CCM, RPM, RTM, PCM, TCM, BHI/CoCM, and APCM.
ChronicCareIQ is fully HIPAA-compliant and SOC 2 certified. All data is encrypted in transit and at rest.
Book a 30-minute demo and see exactly how ChronicCareIQ connects to your RingCentral phone system, which patients qualify for billing, and how much revenue your practice is leaving on the table.